Privacy Policy

1. Introduction

At iCONIC Realty DR (“the Company”, “we”, “us”, “our”), a trade name of Alenya Investment SRL, we respect and protect the privacy of our users, clients and prospects in the Dominican Republic, the United States, Canada and any other jurisdiction worldwide.

This Privacy Policy describes how we collect, use, store, share and protect personal information when you interact with:

• Our website, iconicrealtydr.com
• Contact and property inquiry forms
• Appointment and virtual meeting scheduling
• Advertising campaigns
• Communications by SMS/MMS, WhatsApp, email and other channels

2. Information we collect

We may collect, directly or indirectly, the following categories of information:

2.1 Personal information

• First and last name
• Email address
• Phone number (mobile or landline)
• Country and/or city of residence

2.2 Real estate information

• Type of property of interest
• Estimated budget
• Location of interest
• Specific properties you inquire about
• Purchase, investment or rental goals

2.3 Communications information

• Messages sent through forms
• Emails
• Text messages (SMS/MMS)
• Messages via WhatsApp or other platforms

2.4 Technical and usage information

• IP address
• Device and browser type
• Operating system
• Preferred language
• Pages visited, dates and browsing times

2.5 Marketing and analytics information

• Cookies
• Tracking pixels
• Ad interactions
• Campaign and conversion data

3. How we collect information

Information may be collected through:

• Website forms
• Advertising forms
• Appointment scheduling
• Direct communications
• Cookies and similar technologies
• Analytics, CRM and advertising platforms

4. How we use information

We use personal information to:

• Respond to inquiries and requests
• Provide information about properties and services
• Schedule, confirm and remind you of appointments
• Carry out legitimate business follow-up
• Send communications you requested or consented to
• Improve our services, campaigns and user experience
• Comply with legal and regulatory obligations
• Prevent fraud, abuse or misuse

5. Consent and communications (SMS / messaging)

By providing your phone number and giving your consent, you agree to receive text messages (SMS/MMS) from iCONIC Realty DR, which may include:

• Requested information about properties
• Follow-up on inquiries
• Appointment confirmations and reminders
• Communications related to our real estate services

You can withdraw your consent at any time by following the opt-out instructions included in each message.

6. Mobile data non-sharing statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging consent and opt-in data will not be shared with any third party, except with aggregators, carriers and technology providers strictly necessary to deliver the messages.

7. Limited sharing of information

We may share personal information only with:

• Technology service providers, including our website host
• CRM and real estate management platforms
• Messaging, scheduling and communications platforms
• Analytics and advertising tools

Always under confidentiality agreements and reasonable security measures.

8. International transfers

Because of the global nature of our services, information may be processed or stored outside your country of residence. We take reasonable measures to protect it in line with this policy.

9. Cookies and similar technologies

We use cookies and similar technologies for:

• Site functionality, such as remembering your preferred language
• Analytics and performance
• Advertising and remarketing

You can manage or disable cookies in your browser settings.

10. Data retention

We keep personal information only for as long as necessary to fulfill the purposes described or applicable legal obligations.

11. Security

We implement reasonable technical, administrative and organizational measures to protect personal information. However, no system is completely secure.

12. Your rights

Depending on your jurisdiction, you may request:

• Access to your data
• Correction or updating
• Deletion
• Restriction of or objection to processing

To exercise any of these rights, email us at info@iconicrealtydr.com.

13. Minors

Our services are not directed to anyone under 18, and we do not knowingly collect information from minors.

14. Changes to this policy

We may update this Privacy Policy at any time. The effective date at the top of this page shows the current version. Continued use of our services means you accept the version in effect.

15. Contact